Privacy policy

Last updated 4 November 2026

Who we are

domain.mod is run by Indstry Ltd (company no. [COMPANY NO.], registered office [REGISTERED ADDRESS], ICO registration [ICO REG NO.]). We decide how your personal data is used. Questions or requests: [email protected].

What we collect

• Your email, when you sign up, join the waitlist or ask us to tell you when an address becomes available.
• Your Acuity account. When you connect Acuity, it gives us full access to your account (Acuity offers only one level of access). We use it for your business name, booking page and email. We don't read your clients' bookings.
• Business details you give us: the services you offer and your social media handle.
• Owner details: name, phone and address. Every web address needs a named owner on record.
• Payment details, which are handled by Stripe. We never see your full card number.
• Searches for web addresses we can't offer yet, so we know which ones to add.
• Cookies: only the ones the site needs to work (the address you're signing up for, your sign-in and your currency). No tracking or advertising cookies.

Why we use it

• To provide the service you pay for (contract): registering your web address in your name, showing your booking page on it, billing, renewals and support emails.
• To improve domain.mod (legitimate interests): we may use anonymised account data to improve and develop our products. Anonymised data can't identify you.

Who we share it with

• Cloudflare registers and hosts your web address. Your owner details go to the domain registry, as every registration requires, and are hidden from public look-ups (WHOIS) where the registry allows it.
• Stripe takes payments and manages billing.
• Acuity Scheduling provides your booking page and sign-in.
• Gadget hosts our app and sends our emails.

We never sell your data.

Outside the UK

Some of these companies store data in the US. Transfers are protected by the UK–US data bridge or standard contract clauses.

How long we keep it

• Account, owner and web address details: while your web address is with us.
• Payment records: 6 years, as UK tax law requires.
• Waitlist and "tell me when" emails: deleted once we've emailed you.
• Your Acuity connection: deleted when your service ends.

Your rights

You can ask to see, correct or delete your data, or object to how we use it. Email [email protected]. If you're unhappy with our answer, you can complain to the Information Commissioner's Office at ico.org.uk. Outside the UK, you may have similar rights under your local law, and we'll honour the same requests.

Changes

If we change this policy, we'll update the date at the top. If a change is significant, we'll also email you.